Dermatology Desk Nurse

Plano, TX

Full Time

Experienced

Desk Nurse (Medical Assistant) – Dermatology
Lockhart Matter Dermatology and Mohs
Plano | Prosper | McKinney
Competitive Pay | Full-Time | In-Office (Not Remote)

Position Overview:

Lockhart Matter Dermatology is seeking a highly capable Desk Nurse (Medical Assistant) to serve as a key point of contact for our patients and providers. This role is critical to maintaining smooth clinic operations and delivering an exceptional patient experience.

We are looking for a strong, confident, and tech-savvy candidate who can manage high call volume, handle complex patient interactions, and support clinical needs when necessary.

Key Responsibilities:

Manage and triage all incoming patient calls, including high-volume and complex/difficult situations
Provide accurate information, guidance, and follow-up to patients
Communicate effectively with providers regarding patient concerns
Perform suture removals of all types
Assist with clinical tasks and fill in on the floor as needed
Coordinate scheduling needs and patient flow support
Assist with surgery scheduling
Document patient interactions accurately in EMR
Maintain professionalism and composure in a fast-paced environment

What We’re Looking For:

Dermatology experience required
Medical Assistant certification/experience required
Excellent time management skills with the ability to prioritize and stay organized in a high-volume setting
Strong multitasking and organizational abilities
Comfortable handling difficult patient conversations with professionalism
Technologically proficient (ModMed/EMA EMR, Klara systems, phone systems, multitasking across platforms)
Team-oriented with a positive, solution-focused mindset
Reliable and adaptable in a dynamic clinic setting

Work Environment:

In-office position (not remote)
Fast-paced, high-volume dermatology and Mohs practice that is growing
Collaborative and supportive team culture

Benefits:

Medical, dental, vision, and supplemental insurance
401(k)
3 weeks paid time off (PTO)
7 paid holidays

If you are organized, efficient, and thrive in a fast-paced dermatology environment, we want to hear from you. Apply today!

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How many years of Medical Assisting do you have?*

Do you have a valid Certified or Registered MA or Surgical Assistant/Tech Certificate?*

How many years of Derm/Mohs experience do you have?*

How many years of Surgical Tech do you have?*

Are skilled and trained in surgical closures and suturing? If so, what types?*

Do you scribe/chart for the providers during exams?*

How many years of ModMed EMA do you have?*

Are you fluent in any other language beside English? Please list including ASL*

If you were offered the position, when could you start?*

What is your required hourly salary?*

On a scale from 1-10, what is your knowledge, experience and understanding of obtaining and interpreting benefits for surgery, understanding and obtaining referrals and calculating patient responsbility for surgeries, interpreting benefits,*

How many years of triage do you have?*

Are you able to multi-task well, maintain attention to detail and be time efficient?

Human Check*

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Lockhart Matter Dermatology, Mohs & Aesthetic Center PLLC

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